"Peter Saxton" <peter@xxxxxxxxxxxxxxxxx> wrote in message
>>>>Tell you what, go to the police and ask for a crime number. See what
>>> They'll go to their trusty manual "How to reduce the crime statistics
>>> and do as little work as possible" and then say that no crime has been
>>> committed and it's a civil matter.
>>Go to the police complaints committee (or whatever they're called). Or
>>MP. Let them laugh at you.
> Can you explain what the purpose of that stupid comment was? Is it
> related to your protestations that when somebody has money taken from
> their account unauthorised they are not a victim?
There's a incorrect charge on the account. That's all you know. You know
nothing else, not why, not that it even was a fraud (rather than a mistake),
and no evidence as to where the problem occurred. The correct procedure is
to report it to the bank, let them investigate, establish if it was actually
fraud, and if so they can provide the evidence to the police if they or the
retailer (who has been defrauded) want to pursue. The only reason for even
considering going to the police would be if the bank refuse to refund the
charge, and even that would be pretty pointless because the first port of
call should be the financial ombudsman and if they rule against you it's
unlikely the police would consider there is any evidence to pursue a
If you get an incorrect item on your bill in a restaurant do you call the
police immediately, or do you query the charge with the waiter first?