The replacement that I got for a card sent back to ebuyer under warranty
was direct from the UK office of the manufacturer on next day delivery.
It took 3 weeks in all from sending the card back to ebuyer and getting
the replacement card.
Am receiving a replacement graphics card from Ebuyer. Will it use a
similar (expensive) delivery method to the original package or a
slower and for them cheaper one?
Also when will they send the replacement: straight away; when they
receive the card; after they've examined it?
What ebuyer/manufacturer did with it for 3 weeks, I have no idea. I
suspect that it just took that long to get to the top of the heap for
sending out to manufacturer/distributor. I doubt that they do no more
than check that it matches the description and isn't visibly broken due
to misuse. I would think that the distributor does much the same and
sells cheap cards as "customer returns" and ships high value cards back
to the manufacturer.
Only the manufacturer will have the kind of dedicated test rig that can
exhuastively test a card. So, for high value cards, I would think that
they would wait until they had 20 or so at the factory and then test
them in a batch - returning good ones back into the system as
It won't be cost effective to mend anything. It may just be cost
effective to recover some high value components...
3 weeks! Was that recently?