"Rob" <noone@xxxxxxxxxxxxxxxxx> wrote in message
"Ed Cryer" <ed@xxxxxxxxxxxxxxxxxxx> wrote in message
"Mortimer" <me@xxxxxxxxxxx> wrote in message
"Marcus Houlden" <spam@xxxxxxxxxxxxxx> wrote in message
On Mon, 24 Nov 2008 22:31:34 -0000, Ed Cryer
wrote the following to uk.comp.misc:
Sometimes the tray won't open, neither by the button nor by right
click/eject. It just makes a slight clunk sound as if it's trying.
After a few tries it works. Then I open and close it about ten
But later it's back to square one again.
I've uninstalled/re-installed. Downloaded & installed latest
Is there something in the gubbins I should oil? Or wipe, or blow
Probably time to get a new one, especially if you've had it a
while. You can
buy a new DVD writer for about 15, even from PC World.
If you do replace the drive, beware of a problem that I encountered:
the existing Nero software would not recognise the new drive. I had
to buy another drive, this time with Nero bundled with it, and
uninstall the original Nero.
I tried the standard Nero solution for this symptom, which was a
download that allowed non-admin users the ability to write to the
drive, but it had no effect. I suspect that the original Nero may
have been a customised version that was locked to work only with the
That's interesting. To have turned out "locked" versions would have
cost a pretty penny; individual software for each DVD drive sold!! Or
maybe you mean common-coding that locks into the serial number of the
drive at install time? Now, that sounds more possible. But you'd
still have the original common-coding on disc; and you could use that
on any other machine with any other CD or DVD writer.
Solution to the problem you've outlined. Uninstall and reinstall.
Or maybe I'm being a bit dense, and I've misunderstood what you're
OEM Nero just looks at the firmware on the CD/DVD drives and will
only work if one of the attached drives is in it's internal list.
Here's a scenario which I recently went through and may explain
I had a PC which came with OEM Nero and a Samsung writer.
I added a 2nd writer (LG) and this also worked. I removed the
(faulty) Samsung and then the LG was then no longer recognised
by Nero (still visible to the OS though), leaving only the virtual
'image recorder' as the only available recording 'device'.
Did you have no way to reinstall Nero? No SmartRestore or something like