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Re: XP Home reboots when CD inserted

Subject: Re: XP Home reboots when CD inserted
From: "Ed Cryer" <ed@xxxxxxxxxxxxxxxxxxx>
Date: Tue, 1 Jul 2008 15:09:57 +0100
Newsgroups: uk.comp.misc



"gargoyle47" <gjdcatman@xxxxxxxxxxx> wrote in message news:a6ca654e-c7cd-4d2a-ab8c-427e29ac3f02@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have just moved my PC from one room to another at home. Now, when I
insert a CD into the optical drive, my PC reboots without warning and
without displaying any error messages. I have tried using different
CDs, of types CD-R and CD-RW.

Apart from physically relocating my PC (very carefully) I have not
installed any new software or made any configuration changes.
I have performed a full security scan (anti-virus, spyware, port-
probe, etc.) – all clear. I have also performed a System Restore to a
stable date.

The same thing keeps happening.

Any suggestions please?

**************

Very likely a hardware problem; loose wire, electrical contact disturbed, drive mechanism otherwise faulty.

Here's the process I'd go through;
1. Look in the system error log.
2. Look at the drive under Device Manager; reinstall drivers.
3. Inspect it with a system analyser program, such as SiSoft or PC Wizard.
4. Open case and check all wiring; power cable, IDE cable.
5. Replace drive.

Retrying a CD after each stage.

Ed


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