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Re: Do you pay attention to duplicate bug triaging?

Subject: Re: Do you pay attention to duplicate bug triaging?
From: Matt Zimmerman
Date: Tue, 26 Sep 2006 18:14:46 -0700
On Thu, Sep 21, 2006 at 12:09:22PM -0500, Brad Bollenbach wrote:
> Hi,
> 
> We've got issues with duplicate bug report spam, e.g.,
> 
> "Also notified" makes difficult to unsubscribe
> https://launchpad.net/products/malone/+bug/48860
> 
> fine-tune delivery of duplicate notification mails
> https://launchpad.net/products/malone/+bug/46237
> 
> There are various solutions under consideration, to address various
> aspects of the problem.
> 
> One thing we're considering is sending out duplicate bug notifications
> at all, and how we can improve or fine-tune that. How many of you find
> these notifications useful:
> 
>   a. a bug you're subscribed to (directly or indirectly) is marked a
> dupe of another bug
> 
>   b. another bug is marked as a dupe of a bug you're subscribed to
> (directly or indirectly)
> 
> and, if so, why are they useful?

a) is useful because it informs the user that action has been taken on their
report, and it tells them where to find more information about the current
progress on the bug.

b) I don't find particularly useful

-- 
 - mdz

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