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Try repairing WMI using the steps here:
http://windowsxp.mvps.org/repairwmi.htm
See section "Comprehensive rebuild method" in that page.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: www.winhelponline.com/blog">http://www.winhelponline.com/blog
Windows® Troubleshooting: www.winhelponline.com">http://www.winhelponline.com
"Eugenio" <ojedaeug@xxxxxxxxxx(donotspam)> wrote in message
news:7EDE4EBB-FD10-4EF9-9FA3-8E2B9177D4E4@xxxxxxxxxxxxxxxx
> Ramesh, no, it did not help. I went thru the info and took the actions,
> but
> nothing, msinfo32 keeps on not being able to display information.
> I tried the WMIDiag.vbs, and here are the restuls:
> Error: WMI ADAP status. I ran the winmgmt.exe /clearadap and /resyncperf.
> Error: Error WMI moniker connection, root, ox1AD activex component can't
> create object.
> Errors external to WMI: Registry info for DCOM, changed COM/DCOM keys
> have
> been changed by some program. I ran regsvr32.exe for ole32.dll and
> oleaut32.dll
> No positive results. What else can I do? Would I have to reinstall
> WinXP,
> which I am reluctant to do?
> Thanks for all your help and insight into the windows magical world.
> Eugenio
>
>
>
> "Ramesh, MS-MVP" wrote:
>
>> Does this help?
>>
>> Fix for Msinfo32.exe Error Can't Collect Information - The Winhelponline
>> Blog:
>> www.winhelponline.com/blog/fix-for-msinfo32exe-error-cant-collect-information/">http://www.winhelponline.com/blog/fix-for-msinfo32exe-error-cant-collect-information/
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog: www.winhelponline.com/blog">http://www.winhelponline.com/blog
>> Windows® Troubleshooting: www.winhelponline.com">http://www.winhelponline.com
>>
>>
>> "Eugenio" <ojedaeug@xxxxxxxxxx(donotspam)> wrote in message
>> news:22247CEB-3712-40B7-8483-7506AAD951FF@xxxxxxxxxxxxxxxx
>> > Rames, thanks for your suggetion.
>> > I ran the regsvr32 and they executed OK. I also did the Mark
>> > recommendations. I think the wmi data is OK, and what may be wrong is
>> > the
>> > system info display --isn't this part of internet explorer? Thanks,
>> > Eugenio
>> >
>> >
>> > "Ramesh, MS-MVP" wrote:
>> >
>> >> Msinfo32.exe Generates a "Can't Collect Information" Error Message:
>> >> support.microsoft.com/?kbid=323209">http://support.microsoft.com/?kbid=323209
>> >>
>> >> If that does not help, try these commands from Start/Run:
>> >>
>> >> regsvr32 %Windir%\system32\wbem\wbemprox.dll
>> >> regsvr32 %Windir%\system32\wbem\wbemcore.dll
>> >> regsvr32 %Windir%\system32\wbem\wbemsvc.dll
>> >> regsvr32 %Windir%\system32\wbem\fastprox.dll
>> >>
>> >> --
>> >> Regards,
>> >>
>> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> >> The Winhelponline Blog: www.winhelponline.com/blog">http://www.winhelponline.com/blog
>> >> Windows® Troubleshooting: www.winhelponline.com">http://www.winhelponline.com
>> >>
>> >>
>> >> "Eugenio" <ojedaeug@xxxxxxxxxx(donotspam)> wrote in message
>> >> news:44EC5E4A-1DBD-4FBE-83A5-DAA87BDDB6F2@xxxxxxxxxxxxxxxx
>> >> > When I try to open msinfo32 I get a message: "cannot access the
>> >> > windows
>> >> > management instrumentation sotware"... Is there a way of fixing
>> >> > this?
>> >> > thanks,
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
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