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Ramesh, no, it did not help. I went thru the info and took the actions, but
nothing, msinfo32 keeps on not being able to display information.
I tried the WMIDiag.vbs, and here are the restuls:
Error: WMI ADAP status. I ran the winmgmt.exe /clearadap and /resyncperf.
Error: Error WMI moniker connection, root, ox1AD activex component can't
create object.
Errors external to WMI: Registry info for DCOM, changed COM/DCOM keys have
been changed by some program. I ran regsvr32.exe for ole32.dll and
oleaut32.dll
No positive results. What else can I do? Would I have to reinstall WinXP,
which I am reluctant to do?
Thanks for all your help and insight into the windows magical world.
Eugenio
"Ramesh, MS-MVP" wrote:
> Does this help?
>
> Fix for Msinfo32.exe Error Can't Collect Information - The Winhelponline
> Blog:
> http://www.winhelponline.com/blog/fix-for-msinfo32exe-error-cant-collect-information/
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog: www.winhelponline.com/blog">http://www.winhelponline.com/blog
> Windows® Troubleshooting: www.winhelponline.com">http://www.winhelponline.com
>
>
> "Eugenio" <ojedaeug@xxxxxxxxxx(donotspam)> wrote in message
> news:22247CEB-3712-40B7-8483-7506AAD951FF@xxxxxxxxxxxxxxxx
> > Rames, thanks for your suggetion.
> > I ran the regsvr32 and they executed OK. I also did the Mark
> > recommendations. I think the wmi data is OK, and what may be wrong is the
> > system info display --isn't this part of internet explorer? Thanks,
> > Eugenio
> >
> >
> > "Ramesh, MS-MVP" wrote:
> >
> >> Msinfo32.exe Generates a "Can't Collect Information" Error Message:
> >> support.microsoft.com/?kbid=323209">http://support.microsoft.com/?kbid=323209
> >>
> >> If that does not help, try these commands from Start/Run:
> >>
> >> regsvr32 %Windir%\system32\wbem\wbemprox.dll
> >> regsvr32 %Windir%\system32\wbem\wbemcore.dll
> >> regsvr32 %Windir%\system32\wbem\wbemsvc.dll
> >> regsvr32 %Windir%\system32\wbem\fastprox.dll
> >>
> >> --
> >> Regards,
> >>
> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> >> The Winhelponline Blog: www.winhelponline.com/blog">http://www.winhelponline.com/blog
> >> Windows® Troubleshooting: www.winhelponline.com">http://www.winhelponline.com
> >>
> >>
> >> "Eugenio" <ojedaeug@xxxxxxxxxx(donotspam)> wrote in message
> >> news:44EC5E4A-1DBD-4FBE-83A5-DAA87BDDB6F2@xxxxxxxxxxxxxxxx
> >> > When I try to open msinfo32 I get a message: "cannot access the windows
> >> > management instrumentation sotware"... Is there a way of fixing this?
> >> > thanks,
> >> >
> >>
> >>
> >>
>
>
>
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