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Re: Windows Update Error 0x8024400A

Subject: Re: Windows Update Error 0x8024400A
From: "MowGreen [MVP]"
Date: Wed, 23 Aug 2006 13:51:44 -0700
Newsgroups: microsoft.public.windowsupdate
0x8024400A SUS_E_PT_SOAPCLIENT_PARSE - failed in parsing response

Two things you can try :

1) Go to Start > Run > type in cmd
Click OK
At the Command Prompt, type in

regsvr32 msxml3.dll

Press Enter
Restart the system. Revisit MS update.
If no joy -

2) Navigate to the WINDOWS directory (folder)
Locate the Windows Update.log (note the space between Windows and Update) Move this log to the Desktop or delete it.
Revisit MS Update.
If that doesn't resolve the error message, close Internet Explorer.
Go to Start > Run type in services.msc
Click OK
Scroll down to Automatic Updates. Click the " Stop the service " link
LEAVE the Service console open.

Navigate to the WindowsUpdate.log located in the WINDOWS directory
(NOTE there is NO space between Windows and Update)
COPY the log to the Desktop by right clicking on it, drag it to the Desktop without letting go of the right click, and then choose Copy.
Open the WindowsUpdate.log located in the WINDOWS directory.
Click Edit > Select All.
When all of the text is highlighted, press the Delete key.
ALL entries should now be removed.
Click File > Save.
Close the WindowsUpdate.log.
Restart the Automatics Update service from the Services console by clicking on the " Restart the service " link.
Close the Services console.
Restart the system and then revisit MS Update.

IF the issue is resolved, you can safely delete the WindowsUpdate.log that you copied to the Desktop. IF IT IS NOT, then please copy&paste the contents of the newly created WindowsUpdate.log into your next post, please.
Please, DO NOT delete the copy of the log located on the Desktop yet.

MowGreen  [MVP 2003-2006]
 *-343-*  FDNY
Never Forgotten

Hector wrote:

Im trying to update my windows xp professional. I have installed on the pc the Micrsoft Update too.
When i get to the point to choose between Express or Custom, i press any of
the buttons and i get the erro 0x8024400A.
I cant update my windows.

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