Re: BITS Problem with WSUS

["Scott White [MSFT]" <scottwhi@xxxxxxxxxxxxxxxxxxxx>]

We've seen where some configurations of NetCache strip the range headers
that BITS requires. But you say that when you use the update URL directly,
either using IE or another application that uses BITS to download files, it
works. That would lead me to believe that WSUS is using different proxy
settings than what IE or the BITS application is using.



Please run bitsadmin /list /allusers /verbose for both scenarios (your BITS
application that you used to download the update and WSUS), so we can see
which proxy settings each is using.



It may also be useful to get a network capture of each scenario.


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"Jim G" <support@xxxxxxxxxxxxx> wrote in message
news:OOBXQrsOFHA.2680@xxxxxxxxxxxxxxxxxxxxxxx
> This is also a post int he Wusoep.general newsgroup. I haven't been able
to
> get any answers.
>
> Ok we are still having problems downloading updates.  If I dial up they
work
> fine, if I use a dsl they work fine.  I can type the URL and get through
our
> Proxy just fine.  I also downloaded a BITS GUI interface that allows you
to
> use BITS to download files.  Works fine.   What does the following error
> mean below?  We are using NETCACHE 5.5R6 for our proxy.
>
> I would like a Microsoft Tech to help on this one unless someone else
knows
> what the deal is.  And no its not any of the problems others have had.
>
> Event Type: Error
> Event Source: Windows Server Update Services
> Event Category: Synchronization
> Event ID: 364
> Date:  4/5/2005
> Time:  3:00:30 AM
> User:  N/A
> Computer: 1-GCWW-WUS
> Description:
> Content file download failed. Reason: The server does not support the
> necessary HTTP protocol. Background Intelligent Transfer Service (BITS)
> requires that the server support the Range protocol header.
>  Source File:
>
/msdownload/update/v3-19990518/cabpool/windowsserver2003-kb828035-x86-enu_d1
df77e311740d6c012bcda5a7f821f.exe
> Destination File:
> c:\WSUS\WsusContent\60\0F3AF00EE03BE57020F6BBED2DBD91AE6E937360.exe.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>