My site is currently based on Interakt products (MX Kommerce etc) and as all
support from Interakt has now ceased and since most of their products have been
discontinued, I have to look around for an alternative solution. Some people on
the Interakt forms recommended Web Assist which does seem to have an impressive
list of products designed to replace Interakt's. However, I have seen quite a
bit of negative feedback from others who say Web Assist's products simply do
not work. Are there any Web Assist clients here who could give me their point
of view ? Another possible solution is Cartweaver which is cheaper to buy and
appears to be simpler. But Cartweaver appears to be geared towards simple sites
with few categories, products and product options whereas my site has many.
Again I'd be interested on hearing from Cartweaver customers and also to see
some Cartweaver-based sites.
I like the idea of a simple, eg Cartweaver, solution but it shouldn't be too
simple meaning I'd have to add loads of custom code to make it suit my needs
-I'm no programmer !).
I have built 2 stores with Web Assists eCart, http://store.dmcworld.com
I had to get my head into the code to get what I wanted out of the
tools, and I found several bugs which were quickly fixed by the
excellent support. What you have to remember about eCart is that it is a
tool to help *you* build your shop that you *you* want it. You need to
know what pages go where and how you want them to work, you then use the
Web Assist tools to help you create the shop.
Web Assist suffers from the same marketing problems that Dreamweaver
does, it makes people who know next to nothing think they can use it to
make an all singing all dancing shop without any hand coding.
I have helped people in there forums, and have seen the number of
frustrated users who expect the software to do it all for them. It
doesn't, but with a bit of research first, you will make excellent use
of the tools and create some really nice shops.
Before the 2 I made I had never even thought about how a online shop
should work, but I still managed to make successful shops. The first one
has been online for about 3 years now, and is doing very well, the
second on is only 3 months old and its got some way to go yet, there is
much more that we are going to do with it.