I'm having a similar connection issue. Using Dreamweaver / Contribute CS4 on
Windows, I also have users using Contribute 3.1 on Mac. I mainly administer in
DW but sometimes use Contribute for things that can't be done in Dreamweaver.
During development of our site we had it on a separate subdomain from our main
business application, and connection was never a problem. When we launched the
site we kept all the files in the same place we did for development (a separate
folder in the web root from our secure business application which shares the
same domain/url). We use virtual folders in IIS to point to the appropriate
website directories for the pages on the website, so that our application is in
one directory and our site is in another, and it's all routed through the same
URL and home page. For the first week, everything worked fine.
Then my Contribute users started getting connection problems, Contribute would
say that they couldn't edit certain pages. When I triy to administer the site
in Dreamweaver, I get an error saying that Dreamweaver can't connect to the
server. However my normal FTP connection works fine.
When I try to setting up a connection with Contribute, after I enter my
username and password, etc it initially connects fine and I can browse the
server. But when I choose the folder where my website files are located,
Contribute again says it cannot connect. The part that mystifies me is that
this was all working fine at one point not too long ago!
I've tried recreating the connection, deleting the contribute.xml file on the
server, and all sorts of variations on the remote folder path. I'm using SFTP.
Basically, I can now do nothing with Contribute on the site.
Can anyone offer any insight? Are the virtual directories the problem? Or
might it be something else? I really appreciate any help, my users are getting
tired of not being able to edit the site and I'm tired of doing it for them :)