Re: Contribute error: shared preferences file can't be found

["ThinkInk" <webforumsuser@xxxxxxxxxxxxxx>]

I suggest you contact your ISP, because using an FTP-program (not Contribute) 
you really should be able to delete the _mm folder or any other folder on the 
server.
 After deleting the _mm folder I would try to create a new connection.

 Note: have you previously installed and uninstalled Contribute CS3 trial 
version?