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I am coming to this forum to give Adobe one more chance.
I submitted this same query to them and received a stock response that I
cannot get support for a "trial" program.
Putting aside the fact that I cannot evaluate the program and therefore make a
purchasing decision, I took their advice to post the problem here.
[b]:::Start Problem:::[/b]
I have downloaded a trial of contribute
I need to test it and to do this I need some help.
I am having trouble connecting to my websites on the SAME machine that
contribute is installed on.
Specific problem details:
I installed contribute, created a special test page on my local networked
webserver in one of my [b]test[/b] websites root folders.
I opened my browser, navigated to that page and clicked the "Edit in
Contribute" button in my browser.
I entered the local network connection details and everything worked well.
I put a the same test file (a copy really) in a [b]live[/b] website root
folder.
I navigated to the page and again, clicked the "Edit in Contribute" button in
my browser, this time, while setting up the connection it told me
>>[i]"contribute cannot verify your connection information... Please contact
your Administrator for assistance" [/i]
I figured it was some permission issue, so I set it up directly on the
webserver computer itself and I still get the error message.
Locally! How can I get a permission problem logged in as the Administrator on
a local computer?
I checked the IIS properties and folder properties, there is no difference
between the original test website folder and the second test website folder but
yet..the problem persists.
I can't connect to any other folders besides the first one.
I am a network admin so I know the permissions issue fairly weel and I see no
difference that could cause this behavior, especially being logged in as an
Admin.
[b]:::End Problem:::[/b]
I am so annoyed by the lack of help on this issue it isn;'t even funny.
My network is not unique, there is nothing special about it so this problem
MUST be happening to others and yet, zero infor is available on it and Adobe
will not help unless I buy it and even then, experience with Adobe support is
dismal at best.
can anyone shed some light?
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