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Re: [Fedora-marketing-list] Fedora usability : a new project?

Subject: Re: [Fedora-marketing-list] Fedora usability : a new project?
From: "Paul W. Frields"
Date: Wed, 09 Aug 2006 08:28:35 -0400
On Tue, 2006-08-08 at 22:02 +0200, Nicolas Mailhot wrote:
> Le mardi 08 aoÃt 2006 Ã 15:18 -0400, Paul W. Frields a Ãcrit :
> > On Tue, 2006-08-08 at 14:53 +0200, Nicolas Mailhot wrote:
> > > Le Mar 8 aoÃt 2006 13:14, Paul W. Frields a Ãcrit :
> > > 
> > > >> We have a great product. That needs promoting and user feed back.
> > > >
> > > > The first is what Marketing is for.  The second is what Bugzilla is for.
> > > 
> > > I strongly disagree.
> > [...snip...]
> > 
> > Thank you Nicolas, this is the first substantial discussion I've seen on
> > this topic.  I really have no opposition to a SIG for this work, but I
> > want to see it hashed out on the appropriate lists transparently, not
> > unilaterally announced.
> 
> The appropriate list is certainly the desktop one, as any cli/server
> usability problem is very low prio nowadays. However since it's been
> almost dead lately I don't think discussing it directly there would have
> had any effect.
> 
> >  Unless I missed the big discussion elsewhere --
> 
> I missed it too :)
> I only rationalised why a usability group would be useful, I have little
> idea if it's the kind of usability group proposed today.
> 
> Also I have my fingers in enough pies today I hope someone will take up
> the program and make it real, but I've little time to contribute myself.
> Though this is a direct result of trying to engage upstream alone as
> we're supposed to do nowadays.

Don't get me wrong, I see that a usability initiative is worthwhile.  It
*is* difficult to expect to users to follow multiple upstream vendors.
Unfortunately, I think Bugzilla is not living up to its potential as far
as serving as a conduit for issues to upstream.  Being able to link to
one or more "outside Bugzilla" bugs and follow them with a single
Fedora/RH Bugzilla entry, for instance, would be a major boon.  I seem
to remember that idea being discussed at one time.  I found this:

https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=178305
https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=189813 

The latter seems more relevant.  What would be *really* useful, IMHO, is
to be able to enter an outside bugzilla URL which would cause the
RH/Fedora Bugzilla to CC itself on that outside bug, as well as take its
discussion upstream unless marked otherwise.  (We don't want to clog
upstream with very Fedora-specific stuff, for example.)

That's neither here nor there, though -- most importantly I wanted some
public discussion of this usability initiative and some more concrete
goals and objectives than what I currently see on the wiki.  It's a
worthy effort that deserves more thought and input.

-- 
Paul W. Frields, RHCE                          http://paul.frields.org/
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