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Re: Fedora survey results

Subject: Re: Fedora survey results
From: Karsten Wade
Date: Tue, 03 Jan 2006 12:51:47 -0800
On Tue, 2006-01-03 at 14:41 -0500, Paul W. Frields wrote:
> On Tue, 2006-01-03 at 12:39 -0500, Tim Burke wrote:
> > I hope you all had a great holiday. Sorry for the delay, and a sincere 
> > thanks to all who participated in the survey.  The results of this 
> > survey are hung off the fedoraproject.org marketing page under a 
> > feedback section.
> > 
> > http://fedoraproject.org/wiki/Marketing/Fedora
> I would highly recommend all DocMonkeys check out the results -- at
> least the summary -- listed on the URL above.  Of special concern for
> us:
> A.  "Improve documentation and release notes" was priority #3 on the
> list of 12, right behind "Improve overall stability" and "Implement new
> features."
> B.  Documentation appeared on the performance list in position #11 of
> 11.  Yikes.  161 responses considered documentation performance as
> "strong good to excellent," while 277 called it "poor."
> Certainly we all know that we're hampered somewhat by a lower level of
> involvement from the community than, say, Fedora Extras.  But surely we
> have made and can continue to make improvements.  Let the discussion
> commence!

I'm both pleased and upset by the results.

Upset because it confirms what I've known, which is that we're falling
short of the need and it shows.

Pleased because ... well, the same reason.  What we're doing matters to
people, and they want more of it done right.

I would like to consider this as a marketing opportunity:

"X% of you think that Fedora documentation could use serious
improvement.  Want to help?"

"Think Fedora documentation sucks?  You can make it suck less."

> I think this should be on our agenda for today's FDSCo meeting if
> possible, so some initial responses can make it to the minutes posted
> here later tonight/tomorrow.

It's on the agenda, we'll maybe move it up the list?

- Karsten
Karsten Wade, RHCE * Sr. Tech Writer * http://people.redhat.com/kwade/
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