Dave Jones <davej@xxxxxxxxxx>@redhat.com on 10/21/2004 12:07:15 PM
> On Thu, Oct 21, 2004 at 12:02:11PM -0400, Matthew Miller wrote:
> > On Thu, Oct 21, 2004 at 11:13:33AM -0400, Dave Jones wrote:
> > > Because the amount of code changed upstream since your
> > > last report means this might be fixed.
> > > Bugs that get no replies doesn't mean no-one is listening.[*]
> > It'd be nice if Red Hat would have someone whose job was to be a
> > Monkey, to make sure people feel like their reports are valued, to
> > do triage, and to make sure critical problems don't escape notice.
> There are a number of problems. 1) the sheer volume of bug reports
> mean that its probably going to need >1 person doing triage work
> 2) a lot of bugs require context of what changed recently
> (which means unless the triager is also doing some of the work,
> they won't know)
Isn't that the whole point for having Bugzilla?...
To track the bugs and the fixes.
I didn't think it was intended to be 'black hole' for testers.
It must also be used by the developers...
and the feedback loop needs to be closed.
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