Sip does not work at all for the user I'm working with and does not
work correctly from my computer either. It works perfectly for me
We got a little further with her this morning. She is able to
connect to the video conferencing system and enter the conference
number with the dialpad. On my screen I see her name pop up but the
window is black. I can hear her but she can't hear or see me. So
here are the problems.
- she can't hear me. Her speakers are working, I can hear her e-mail
- she can't see me. When she pulls down the View menu the Remote
selection is grayed out
- I can't see her. On her end she sees herself in the video window
so her camera is on and is displaying video. It just isn't being
We've verified the correct Audio and Video settings. The only other
thing I can think of is firewall issues. We told the Windows
firewall to allow Ekiga through. I haven't looked at other firewalls
(Google, Yahoo, etc.).
Any thoughts on how to troubleshoot are very much appreciated.
Remember this works fine for me. We're dialing the same video
conferencing bridge and using the same software (Ekiga 3.2.6 Windows
> On 25 Sep 2009 at 9:16, Damien Sandras wrote:
> Le jeudi 24 septembre 2009 à 17:21 -0400, Dennis G. Brown a écrit :
> > I'm able to successfully connect to my desired location with h323 and
> > am trying to help someone far away connect to the same location. It
> > seems to connect but only shows her local video on her screen. When
> > she goes to the remote video setting under View "remote view" is
> > grayed out. "Remote view" shows by default when I connect.
> > The reason I think it is connecting is because in the history it
> > shows the name of the correct h323 host. Also she has to click the
> > red phone to disconnect.
> > We are both using 3.2.6 Windows version.
> Try SIP.
> _ Damien Sandras
> //\ Ekiga Softphone : http://www.ekiga.org/
> v_/_ Be IP : http://www.beip.be/
> FOSDEM : http://www.fosdem.org/
> SIP Phone : sip:dsandras@xxxxxxxxx
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