|Subject:||Re: Is it just me, or is LTSP a mess?|
|From:||"R. Scott Belford"|
|Date:||Wed, 10 Sep 2008 08:33:37 -1000|
On Wed, Sep 10, 2008 at 6:37 AM, Jordan Mantha <[email protected]> wrote:
Thanks for your note, Jordan. It is true that a positive, pro-active, and constructive direction needs to be assumed. I am not sure that paid staff is the key to success or the reason for failure. The 'only one person is getting paid' case was made last year during the Feisty debacle.
I imagine that most people on this list are trying Edubuntu not because they are paid to but because they heard about it and decided to give it a go. I doubt there are many job descriptions calling for this. We all do it because we care. I personally run a non-profit, at great personal cost, to advance the adoption of FOSS in Hawaii. It's not because I'm getting paid.
Understanding the dynamics of this community, and those behind the successes and failures of Skolelinux and the K12LTSP, is the key to our success. You may or may not realize, for instance, that Fedora started because Warren was fed up with our work helping schools with FOSS because he felt that there was not enough customization and tools to make it teacher-friendly. Years later Fedora + RedHat + Eric Harrison and Jim McQuillan equaled the K12LTSP.
The culture of the RedHat sponsored K12OSN mailing list was such that Bugs and Experiences could be reported on the mailing list, and fixes and patches were created. Because users saw Eric H or Jim M actively engaging the community, with Aloha, the community responded with feedback, support, help, etc. No one was told to come to IRC if they wanted satisfaction, to file a bug if they wanted it fixed, or to buy a support contract from Red Hat if they needed help.
The culture of the debian-edu mailing list is one of momentum and organization. I have bugzilla reports, end-user questions, and packaging discussions all arrive in my mailbox. Skolelinux has certainly benefitted from government sponsorship, but, the philosophy and intent have been Focused on a distro requiring one hour or less of support each week by an average teacher. With this goal in mind, there is a reason to respond to all mailing list queries.
A bug squashing on IRC next week sounds good. If I have submitted bugs to the mailing list but cannot make the IRC meeting, is it still my responsibility to handle this bug? Is there a process for known bugs to be addressed whether they come from the list or Launchpad?
All the pieces are in place. I'd like to think that there is nothing but good will amongst the communities of users and developers. A little vision and follow-through is all we lack.
If you've got nothing to be defensive of, why be defensive?
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