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Michael Bradley wrote:
> Hi all, I have just been sent the bt home hub after moving house and
> renewing my broadband at current address, 3 weeks down the line the
> internet speed is almost as slow as dial up and not the 8mb i
> should be recieving, before i spend 4 hours on the phone to bt
> customer services tomorrow, has anybody else experienced the same
> problems, and is it simply a setting that i have overlooked? TIA CC
>
>
> -----------------
> www.Newsgroup-Binaries.com - *Completion*Retention*Speed*
> Access your favorite newsgroups from home or on the road
> -----------------
Firstly it's anything upto 8Mbps, not a guaranteed 8Mbps....
Have you tried rebooting the router?
By moving to another property you will be on a completely different
line, possibly exchange as well, with different characteristics which
may hold your speed down to 512kbps if not 256kbps (yes as low as
that). What are your line stats, somewhere deep in the bowels of that
machine there will be a diagnostics page which will give you these,
check to make sure that the SNR is 6dB. If it is vastly higher then
your B-RAS may be locked, only way around that would be the 4 hour
call to Bangladore. If it is around the 6dB mark then that's it,
unless you can tweak your internal wiring. Managed to get one end
user from 1.6Mb to 6.8Mbps just by correctly wiring his extensions, no
differences in the loop loss it was just the noise that they were
picking up thru the mismatch of split pairs, multiple master sockets &
at one point the a & b legs were reversed..
You have of course checked from the test socket in the NTE5 & you have
(off course) made sure that all telephony points, which are in use,
are filtered & that the filters are all working correctly ?
There you are some thoughts, which may or may not be of use to you
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