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joevan wrote:
On Sat, 30 Dec 2006 23:26:05 -0500, "Daave"
<dcwashNOSPAM@xxxxxxxxxxxxxxxxxxxx> wrote:
joevan wrote:
I was told by a verizon tech that because it would not work on my
daughters sony with xp that I had to call sony to see what is wrong.
I can get to yahoo by pinging them from the command prompt but not via
IE. Neither can I connect to email.
Just thought I would cast a line here in case anyone has any ideas.
I got the machine used and don't know if maybe I should forget it for
online or not.
Is this a recent problem, or has it always been this way since you got
the machine?
What happens when you use another browser?
Are there any toolbar add-ons in IE? Yahoo and UPromise toolbars are
known to hose IE.
Uh, it isn't just IE, Mail will not work either. When I checked
ipconfig /all I saw that-
iprouting not enabled,
and wins proxy not enabled.
This is probably the problem.
How do I enable them?
I checked this machine which obviously works and they are of course
enabled on it.
You do it by resetting the TCP/IP Stack on the Windows O/S, which resets
wins and a whole lot of other things, dealing with TCP/IP.
http://support.microsoft.com/default.aspx/kb/299357
For all you know, malware can be on the machine that has knocked out the
Stack and is preventing the machine from accessing the Internet, which
there are utilities other than the above MS solution that you may want
to use to correct the problem with TCP/IP. Google is you friend.
Most likely by doing IPconfig /all, it came back with the
169.xxx.xxx.xxx IP, which is a timeout indication that the machine
couldn't get a DHCP IP from a DHCP server on the network, or no IP
period can obtained and the machine has got no connection to the
Internet, in either case.
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