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"Opsimath" <castalides@xxxxxxxxx> schreef in bericht
news:6vq892132os5cvrta535iflb496qao8hrd@xxxxxxxxxx
> Suddenly, my computer no longer recognizes the cd or dvd drive. Both
> have completely disappeared. The do not show up in My Computer; they
> do not show up in the BIOS screen; they do not show up in Device
> Manager.
>
> The computer is a Compaq Presario; the cd drive is a Compaq and the
> dvd drive is a Philips. I've been to the HP web site and followed all
> their suggestions except opening the case and checking connections.
>
> Going through "Add New Hardware" changed nothing.
>
> I uninstalled the recent automatic updates from Microsoft and am now
> without further options. Does anyone have an idea of what I can do to
> get these drives back? Thanks.
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