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Re: computer just crashed

Subject: Re: computer just crashed
From: "PeeCee"
Date: Fri, 30 Jun 2006 22:53:04 +1200
Newsgroups: 24hoursupport.helpdesk
"capnfreedom" <capnfreedom@xxxxxxxxx> wrote in message 
news:1151656354.933828.172590@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Help! Dell INspiron 600m just crashed. I manually stopped it by holding
> down the power button because it seemed locked up (too many programs
> running, and memory going down--stupid, stupid, I know!).
> Now when I start it up, I get the black screen with several options
> beginning, "We apologize for the inconvenience, but Windows did not
> start successfully. A recent hardware or software change..." It then
> gives me several options like "safe mode," "safe mode with networking,"
> on down to "start windows normally." However, each option leads through
> a loop; I click it and it starts back up again to land on the same
> page.
> What can I do????
> I had just updated ADobe Acrobat and downloaded some music files.
> Thanks.
> j
>

(I assume Dell INspiron 600m's come with an XP CD. If not borrow one from 
someone)
Boot from the XP CD and choose 'R' for the recovery console.
Read the instructions,  and take the appropriate action to log onto the 
recovery console.
Console in this case is 'DOS Box' like black screen that you type commands 
into, no mouse, icons, pointers etc.

The usual sequence is
1 don't touch the keyboard till it's loaded the default keyboard language
2 select the number of your operating system (usually 1 for xp), press enter
3 press enter at the administrators password prompt 'unless' you have an 
administrators password (few people have)

then type:    chkdsk /r     and press the enter key.

At the end of the chkdsk:
Check to see if there are any bad sectors reported, if so start looking out 
your disaster recovery plan and backups.
If all appears well type      exit     and press enter.
Remove the CD and if all is well it will boot to XP.

Cheers
Paul. 



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